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Augmentative and Alternative Communication (AAC): Unlocking Communication Possibilities- Part 2


So we're back discussing AAC devices and how you can best help your child. Quick refresher. An AAC, or Augmentative and Alternative Communication Device, is a wonderful tool to assist a child, ( or adult,) who is having difficulty expressing themselves through verbal language. In our last post we went over what exactly an AAC was and some of the devices and programs that are currently available. In this post we will discuss how to obtain a device at little or no cost to you and your family.



3. Obtaining AAC Devices at Little to No Cost:


A. Does Insurance provide coverage for AAC devices? Exploring options and requirements.

Insurance coverage for AAC devices can vary depending on factors such as insurance provider, policy terms, and regional regulations. While some insurance plans may cover AAC devices, others may have specific criteria and requirements for eligibility.


Here are some key points to consider when exploring insurance coverage for AAC devices:

1. Medical Necessity: Insurance coverage for AAC devices often requires a documented medical necessity. This typically involves providing detailed assessments, evaluations, and supporting documentation from healthcare professionals, such as speech-language pathologists or occupational therapists, to justify the need for an AAC device.

2. Prior Authorization: Insurance plans may require obtaining prior authorization before purchasing an AAC device. This involves submitting the necessary paperwork, including evaluations, prescriptions, and supporting documentation, to the insurance company for review and approval.

3. Coverage Limitations: It's important to review your insurance policy to understand the coverage limitations and exclusions related to AAC devices. Some policies may have specific coverage caps, restrictions on certain features or brands, or may only cover devices from approved vendors or suppliers.

4. Out-of-Pocket Costs: Even with insurance coverage, there may be out-of-pocket expenses such as deductibles, co-pays, or cost-sharing requirements. These costs vary based on your specific insurance plan, and it's important to clarify the financial responsibilities before obtaining an AAC device.

5. Appeals Process: If an insurance claim for an AAC device is denied, it may be possible to appeal the decision. This typically involves providing additional supporting documentation, collaborating with healthcare professionals, and following the insurance company's appeal process.

6. Medicaid and Public Programs: For individuals who qualify for Medicaid or other public assistance programs, there may be specific coverage options available for AAC devices. These programs often have their own guidelines and requirements for eligibility and coverage.


It's crucial to contact your insurance provider directly to understand the specific details of your coverage, including requirements, limitations, and potential reimbursement options. Additionally, consulting with AAC specialists, speech-language pathologists, or assistive technology professionals can provide valuable guidance and support throughout the insurance coverage process.


B. Are there Medicaid waivers and funding programs that may cover AAC devices?

Medicaid waivers and funding programs can provide coverage for AAC devices for individuals who qualify based on their specific needs and eligibility criteria. Here are some key points to understand regarding Medicaid waivers and funding programs for AAC devices: 1. Medicaid Waivers: Medicaid is a public health insurance program that provides coverage for eligible individuals with low income and limited resources. Medicaid waivers are specialized programs within Medicaid that offer additional services beyond what is typically covered. These waivers may vary by state and have different names, such as Home and Community-Based Services (HCBS) waivers or Developmental Disabilities (DD) waivers.

2. Eligibility Criteria: Medicaid waivers typically have specific eligibility criteria related to age, disability, income, and functional limitations. The criteria may vary depending on the state and the specific waiver program. Eligibility is determined through an application process that involves providing necessary documentation and assessments from healthcare professionals.

3. AAC Device Coverage: Some Medicaid waivers may include coverage for AAC devices as part of the assistive technology services provided. This coverage may include the evaluation, acquisition, and ongoing support for AAC devices. However, coverage specifics can vary by state and waiver program.

4. Assistive Technology Assessments: To access AAC device coverage through Medicaid waivers, a comprehensive assistive technology assessment is usually required. This assessment is typically conducted by a qualified professional, such as an assistive technology specialist or speech-language pathologist, who evaluates the individual's communication needs and determines the appropriate AAC device.

5. Prior Authorization and Documentation: Medicaid waivers often require prior authorization for AAC device coverage. This involves submitting the necessary paperwork, including evaluations, prescriptions, and supporting documentation, to the Medicaid program for review and approval. It's essential to work closely with healthcare professionals and follow the specific requirements of the Medicaid waiver program.

6. State-Specific Programs: Some states have specific funding programs or initiatives dedicated to assisting individuals in obtaining AAC devices. These programs may have their own eligibility criteria and application processes. Researching state-specific resources and contacting local disability or Medicaid offices can provide more information on these programs.


It's important to note that Medicaid waiver programs and funding options can vary significantly by state. Therefore, it's advisable to consult with local Medicaid offices, disability agencies, or assistive technology organizations in your state for detailed information about available programs, eligibility requirements, and the process of obtaining AAC device coverage through Medicaid waivers.


child learning aac with speech teacher

C. Are there Nonprofit organizations and grants that provide financial assistance for AAC devices?

Nonprofit organizations and grants can provide financial assistance for AAC devices to individuals who meet their specific eligibility criteria. These organizations and grants often aim to support individuals with disabilities and provide funding to help them access necessary assistive technology. Here's an overview of how nonprofit organizations and grants can assist with obtaining AAC devices:

1. Nonprofit Organizations: There are various nonprofit organizations dedicated to supporting individuals with disabilities and their families. Some of these organizations offer financial assistance programs specifically for AAC devices. They may have application processes, eligibility criteria, and specific funding cycles. Examples of such organizations include local disability advocacy groups, communication-focused nonprofits, and organizations specializing in assistive technology.

2. Grant Programs: Grant programs are another avenue to explore for financial assistance in obtaining AAC devices. Many organizations, foundations, and government agencies offer grants that specifically target assistive technology needs. These grants typically require applications detailing the individual's circumstances, the need for an AAC device, and supporting documentation.

3. Eligibility and Application Process: Nonprofit organizations and grant programs will have their own eligibility criteria, application procedures, and deadlines. These criteria can vary, but they often prioritize individuals with demonstrated financial need, medical necessity, and a clear communication disability. It's important to carefully review the requirements and guidelines of each organization or grant program to determine if you qualify.


4. Trial and Loan Programs:

A. Are there AAC device trial programs offered by manufacturers or local assistive technology centers?

AAC device trial programs are initiatives offered by manufacturers or local assistive technology centers to allow individuals to try out AAC devices before making a purchase. These programs can be valuable for exploring different device options, assessing compatibility, and determining if a particular AAC device meets an individual's communication needs.

Here's an overview of AAC device trial programs:

1. Manufacturer Trial Programs: Some AAC device manufacturers offer trial programs where individuals can borrow or rent devices for a specific period. These programs allow users to test the device's features, usability, and suitability for their communication needs. Manufacturers may have specific terms and conditions for the trial period, including any associated costs or requirements for return.

2. Local Assistive Technology Centers: Local assistive technology centers or organizations may have AAC device trial programs in place. These centers typically have a range of AAC devices available for individuals to evaluate and trial. They can provide guidance and support in selecting the appropriate device, offer training on device usage, and assist with the evaluation process.

3. Evaluation and Support: AAC device trial programs often include evaluation components where professionals, such as speech-language pathologists or assistive technology specialists, can assess the individual's needs, conduct trials with different devices, and provide recommendations based on their findings. These evaluations help ensure the most suitable device is selected.

4. Training and Support: Manufacturers and local assistive technology centers often offer training and support during the trial period. This includes providing guidance on device setup, customization, and operation. They may also offer resources, tutorials, and follow-up support to assist individuals and their families in using the device effectively.

5. Return and Purchase Options: At the end of the trial period, individuals typically have options to return the device or proceed with a purchase. If the trial is successful and the individual decides to purchase the device, the manufacturer or local center can assist with the purchase process and any necessary configurations or customization.


It's important to reach out to AAC device manufacturers, local assistive technology centers, or organizations specializing in AAC to inquire about specific trial programs available in your area. They can provide detailed information on the devices offered, trial periods, associated costs (if any), and the evaluation and support services provided during the trial. These programs can be beneficial in finding the right AAC device that suits an individual's communication needs.


B. Is there a way of collaborating with speech-language pathologists and AAC specialists to access trial devices?

Collaborating with speech-language pathologists (SLPs) and AAC specialists can be instrumental in accessing trial devices for augmentative and alternative communication (AAC). These professionals have expertise in assessing communication needs, selecting appropriate AAC solutions, and guiding individuals through the trial process.


Here's how you can collaborate with SLPs and AAC specialists to access trial devices:

1. Identifying SLPs and AAC Specialists: Look for SLPs and AAC specialists in your local area who specialize in AAC and have experience with assessing, recommending, and implementing AAC solutions. You can find them through local hospitals, clinics, schools, or by reaching out to professional organizations, such as the American Speech-Language-Hearing Association (ASHA).

2. Assessment and Evaluation: Schedule an assessment or evaluation session with an SLP or AAC specialist to discuss your communication needs or the needs of the individual seeking AAC. They will evaluate factors like communication abilities, preferences, motor skills, and cognitive abilities to determine appropriate AAC options.

3. Trial Device Recommendations: Based on the assessment, the SLP or AAC specialist will recommend specific trial devices that align with the individual's communication goals and abilities. They will consider factors such as access methods (touch, eye gaze, switches), symbol-based or text-based systems, and the device's features and capabilities.

4. Accessing Trial Devices: SLPs and AAC specialists often have access to trial devices or can provide guidance on how to obtain them. They may collaborate with AAC device manufacturers, local assistive technology centers, or other resources to facilitate the trial process. They can assist in completing necessary paperwork, coordinating device loans, or connecting you with appropriate resources.

5. Trial Implementation and Support: Once the trial device is obtained, the SLP or AAC specialist will provide training and support for the individual and their family or caregivers. They will guide you on how to set up and use the device effectively, customize it to meet specific needs, and troubleshoot any challenges that may arise during the trial period.

6. Assessment and Feedback: Throughout the trial period, the SLP or AAC specialist will assess the individual's progress, gather feedback, and make adjustments to ensure the device is meeting communication goals. They may conduct additional evaluations, observe communication interactions, and modify the device settings as needed.


By collaborating with SLPs and AAC specialists, you can benefit from their expertise in AAC assessment, device selection, and implementation. They play a crucial role in helping individuals and their families navigate the process of accessing trial devices, ensuring that the selected device aligns with the individual's unique communication needs and preferences.



child in speech therapy

B. Are there loaner programs through hospitals, clinics, or educational institutions to obtain AACs?

Loaner programs offered by hospitals, clinics, or educational institutions can be an excellent option for accessing AAC devices at little or no cost. These programs provide temporary loans of AAC devices to individuals who need them, allowing them to use the devices for a specific period without the need for a full purchase.


Here's an overview of loaner programs for AAC devices:

1. Hospitals and Clinics: Some hospitals and clinics have loaner programs where they lend AAC devices to individuals who require them for a temporary period. These programs are often associated with rehabilitation departments or assistive technology centers within the healthcare facility. They may offer a range of AAC devices to cater to different communication needs.

2. Educational Institutions: Schools, particularly those with special education programs, may have loaner programs for AAC devices. These programs are typically designed to support students who require AAC as part of their individualized education plans (IEPs). The school's speech-language pathologist or assistive technology specialist can guide the process of accessing loaner devices. Check with your school district to see how you can utilize a device if approved for you child.

3. Temporary Usage: Loaner programs provide individuals with the opportunity to use AAC devices for a limited time, such as during an evaluation period, while waiting for a permanent device to be obtained, or for short-term communication needs. The loaned device is returned to the lending institution once it is no longer needed.

4. Collaboration with Professionals: Working with speech-language pathologists, occupational therapists, or assistive technology specialists is crucial when accessing loaner programs. These professionals can assess communication needs, recommend appropriate loaner devices, and assist in the application or referral process for accessing the loaner program.

5. Training and Support: Loaner programs often provide training and support to individuals and their families or caregivers. This may include device setup, basic operation, and troubleshooting guidance. The lending institution may offer resources, workshops, or access to specialists who can provide assistance during the loan period.

6. Eligibility and Application: Each loaner program has its own eligibility criteria and application process. These criteria may include factors such as medical necessity, temporary communication challenges, or specific educational requirements. It's essential to inquire with the lending institution or consult with professionals to understand the specific requirements and procedures for accessing the loaner program.


Loaner programs can be an excellent way to access AAC devices at little or no cost, especially for temporary needs or during the evaluation process. Contacting local hospitals, clinics, or educational institutions and collaborating with professionals in the field can help you explore loaner program options and facilitate the process of obtaining a loaned AAC device.


5. AAC Device Exchange Programs:

A. What online platforms and forums are there, where individuals can buy, sell, or exchange used AAC devices?

There are online platforms and forums available where individuals can buy, sell, or exchange used AAC devices. These platforms provide a way for individuals to connect and facilitate the transfer of AAC devices.


Here's an explanation of AAC device exchange programs and online platforms:

1. Online Forums and Support Groups: There are online forums and support groups dedicated to AAC users and their families. These platforms often have sections or dedicated threads where individuals can list AAC devices they want to sell, buy, or exchange. Participants can connect with each other to discuss device availability, negotiate prices, and arrange for device transactions. One great forum is called AAC Forum- Communication Matters.

2. Social Media Groups: Social media platforms like Facebook have groups specifically created for buying, selling, or exchanging AAC devices. These groups bring together individuals interested in AAC devices, allowing them to post listings, interact with potential buyers or sellers, and facilitate device transactions. Some groups may focus on specific geographic regions or device types. a few Facebook groups that are useful are "Ask me, I'm an AAC User!" and "AAC for SLP."

3. Online Classifieds: General online classified platforms like Craigslist, eBay, or local classified websites can also be utilized to buy, sell, or exchange AAC devices. Individuals can create listings specifying the device details, condition, and price, and connect with interested buyers or sellers in their local area or beyond.

4. AAC Device Exchanges and Programs: Some organizations and assistive technology centers may have dedicated AAC device exchange programs. These programs aim to facilitate the redistribution of used AAC devices to individuals who need them. They may have online platforms or systems in place where users can list devices they no longer need or express their need for a specific device.

5. Considerations for Device Transactions: When participating in online platforms or forums for buying, selling, or exchanging AAC devices, it's important to consider certain factors:

-Device Condition: Ensure you have accurate information about the device's condition, including any repairs or modifications it may have undergone.

-Compatibility: Verify device compatibility with specific software, accessories, or communication apps to ensure it meets your requirements.

-Communication Needs: Assess the device's suitability for your communication needs by reviewing its features, access methods, and communication software options.

-Safety and Security: Take necessary precautions when engaging in device transactions online, such as verifying the identity of the other party, using secure payment methods, and ensuring proper packaging and shipping for the device.

**It’s crucial to thoroughly research and verify the legitimacy of the platforms or individuals involved in AAC device transactions. Check user reviews, ratings, and feedback when possible, and always prioritize your safety and the accuracy of the device information. Remember to consult with a speech-language pathologist or assistive technology specialist to ensure the selected AAC device meets your specific communication needs before making any purchasing or exchange decisions.**


B. What local disability organizations or support groups facilitate device exchanges or donations?

Local disability organizations or support groups often play a valuable role in facilitating device exchanges or donations for individuals in need of AAC devices. These organizations are dedicated to supporting individuals with disabilities and their families, and they may have programs or initiatives in place to help with device exchanges or donations.


Here's an explanation of how local disability organizations or support groups can facilitate these activities:

1. Device Exchange Programs: Some disability organizations or support groups organize device exchange programs where individuals can list their used AAC devices and connect with others who may need them. These programs provide a platform for individuals to trade or exchange devices, allowing for cost-effective access to AAC technology. They may operate through online platforms, physical locations, or a combination of both.

2. Device Donation Programs: Many disability organizations or support groups run device donation programs to collect used AAC devices from individuals or organizations willing to donate. These donated devices are then refurbished, sanitized, and redistributed to individuals who cannot afford or access AAC devices. These programs help ensure that devices reach individuals who need them the most.

3. Assessment and Matching: Local disability organizations or support groups often have professionals, such as speech-language pathologists or assistive technology specialists, who can assess individuals' communication needs and match them with appropriate donated devices. They ensure that the device is suitable for the individual's abilities, communication goals, and access methods.

4. Training and Support: Along with facilitating device exchanges or donations, disability organizations or support groups typically offer training and support to individuals and their families. They can provide guidance on device setup, customization, and usage, helping users maximize the benefits of the donated AAC devices.

5. Local Networking and Community Connections: These organizations often have strong networks and connections within the local disability community. They can help individuals connect with other families or individuals who have experience with AAC devices, fostering peer support and sharing of knowledge and resources.

6. Events and Workshops: Disability organizations or support groups may organize events, workshops, or seminars related to AAC and assistive technology. These events create opportunities for individuals to learn about the latest AAC devices, exchange information, and connect with device providers, manufacturers, or experts in the field.


To access device exchanges or donations facilitated by local disability organizations or support groups, it's recommended to reach out to these organizations directly. They can provide information on their programs, processes, and any eligibility criteria for participation. They may also be able to provide additional resources, referrals, or guidance related to AAC devices and assistive technology.


All of these options are excellent ways to get to use an AAA device without having to spend costly fees out of pocket. By trying the devices first and figuring to which one work best for your child, you could potentially see your family hundreds, if not thousands of dollars. Accessing use of grants and other programs are yet another way to provide devices for little to no cost. Explore some of these options for your family, and once you have chosen a device, check out part 3 of our series to see what resources are available to help you learn to use it to its potential.



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